Privacy Policy
This website is owned and operated by A.E. Robinson Oil Company. We are committed to protecting
the privacy of our visitors while they interact with the content, products and services on this site (the “Site”).
This Privacy Policy applies to the Site only. It does not apply to other websites to which we link. Because we
gather certain types of information about our users, we want you to understand what information we collect about
you, how we collect it, how that information is used, and how you can control our disclosure of it. You agree that
your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy,
please do not use the Site.
Information Collected
We collect two types of information from you: i) information that you voluntarily provide to us (e.g. through a
voluntary registration process, sign-ups or emails); and ii) information that is derived through automated IP
address tracking.
-
Voluntary Information for Services and Features
We [also] collect personally identifiable information when you choose to use certain other features of the
Site, including: i) making purchases, ii) consenting to receive email or text messages about upcoming
promotions or events, iii) consenting to receive email, iv) participating in our forum, iv) commenting on
articles, and v) filling contact us section and others. When you choose to use these additional features,
we require you to provide your “Contact Information” in addition to other personal information that may be
required to complete a transaction such as your phone number, billing and shipping addresses and credit
card information. Occasionally, we may also request information such as your shopping preferences and
demographics which will help us better serve you and our others users in the future.
-
Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. We do not and
will not use cookies to collect private information from any user that such user did not intentionally submit to us.
-
Third-Party Cookies
Third Party services (i.e. credit card merchants) may use cookies to store visitor’s preferences and to
record session information. In the course of serving advertisements to this site, our third-party advertisers
may place or recognize a unique “cookie” on your browser.
How We Use Your Information
A.E. Robinson Oil Company only uses your personal information for the original purposes it was
given. Your personal information will not be sold or otherwise transferred to unaffiliated third parties without
your approval at the time of collection. A.E. Robinson Oil Company will not disclose, use, give
or sell any personal information to third parties for any purposes other than to our suppliers and other third
parties who need to know in order to deliver services on behalf of A.E. Robinson Oil Company
unless required to do so by law. Further, A.E. Robinson Oil Company reserves the right to contact
you regarding matters relevant to the underlying service provided and/or the information collected. Please note
that personally identifiable information is used only to provide you with a more enjoyable, convenient online
experience and to help us identify and/or provide information, products or services that may be of interest to
you. We use your personally identifiable information to support and enhance your use of the Site and its features,
including without limitation: fulfilling your order; providing customer service; tracking email invitations you
send; and otherwise supporting your use of the Site.
A.E. Robinson Oil Company may use your personal information for target questionnaires to better
serve you and advertising toward you based on things such as region, gender, interests, goals, habits, etc. We
may permit certain trusted third parties to track usage, analyze data such as the source address that a page
request is coming from, your IP address or domain name, the date and time of the page request, the referring Web
site (if any) and other parameters in the URL. This is collected in order to better understand our Web site usage,
and enhance the performance of services to maintain and operate the Site and certain features on the Site. We may
use third parties to host the Site; operate various features available on the Site; send emails; analyze data;
provide search results and links and assist in fulfilling your orders. Also, we may share personally identifiable
or other information with our parent, subsidiaries, divisions, and affiliates.
We may transfer personally identifiable information as an asset in connection with a proposed or actual merger
or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part
of our business or as part of a corporate reorganization, stock sale or other change in control.
A.E. Robinson Oil Company may disclose Contact Information in special cases where we have reason
to believe that disclosing this information is necessary to identify, contact or bring legal action against
someone who may be violating our terms and conditions of use or may be causing injury or interference with our
rights, property, our customers or anyone who could be harmed by such activities.
WE ARE NOT LIABLE OR RESPONSIBLE FOR THE PERSONALLY IDENTIFIABLE OR OTHER INFORMATION YOU CHOOSE TO SUBMIT IN
PUBLICLY ACCESSIBLE AREA OF THE SITE.
How We Protect Your Information
We are committed to protecting the information we receive from you. We take appropriate security measures to
protect your information against unauthorized access to or unauthorized alteration, disclosure or destruction
of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we
maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information
and data stored on our system. While no computer system is completely secure, we believe the measures we have
implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.
Third Party Advertising
Advertisements appearing on this Site may be delivered to you by A.E. Robinson Oil Company or
one of our Web advertising partners. Our Web advertising partners may set cookies. Doing this allows the
advertising partners to recognize your computer each time they send you an advertisement. In this way, they may
compile information about where you, or others who are using your computer, saw their advertisements and
determine which advertisements are clicked. This information allows an advertising partner to deliver targeted
advertisements that they believe will be of most interest to you. A.E. Robinson Oil Company does
not have access to or control of the cookies that may be placed by the third party advertising servers of ad
partners. This privacy statement covers the use of cookies by A.E. Robinson Oil Company and does
not cover the use of cookies by any of its advertisers.
Accessing and Updating Your Personal Information and Preferences
We provide mechanisms for updating and correcting your personal information for many of our services. If you are
a user, you may update your personal information and your preferences to receive email or other communications
from us by contacting our Dover-Foxcroft Office.
Email Choice/Opt-out
If any user who receives an email from the Site and would prefer not to receive such communications in the future,
[he or she] can do so by following the instructions in the emails or by contacting
our Dover-Foxcroft Office. We will make commercially reasonable efforts to implement your opt-out requests
promptly, but you may still receive communications from us for up to ten business days as we process your request.
Online Account Data Inquiries and Deletion Request
For inquiries about the data associated with your online customer account accessed via the A.E. Robinson Customer
Portal or A.E. Robinson App or to request for your account to be deleted, you can
contact our Dover-Foxcroft Office to submit a request form.
Children’s Privacy and Parental Controls
We do not solicit any personal information from children. If you are not 18 or older, you are not authorized to
use the Site. Parents should be aware that there are parental control tools available online that can be used to
prevent children from submitting information online without parental permission or from accessing material that
is harmful to minors.
Disclaimer to Security
By consenting to the Privacy Policy, you consent that no data transmission over the Internet is completely
secure. We cannot guarantee or warrant the security of any information you provide to us and you transmit
such information to us at your own risk.
Notification of Changes
A.E. Robinson Oil Company reserves the right to change this Privacy Policy from time to time
at its sole discretion. If at some point in the future, there is a change to our Privacy Policy, unless we
obtain your express consent, such change will only apply to information collected after the revised Privacy Policy
took effect.