Propane System Troubleshooting Tips
WHAT TO DO IF YOU SMELL GAS...
- Put out all smoking materials and other open flames.
- DO NOT operate a light switch, telephone, cigarette lighter, appliance or thermostat.
- Any spark in the area where propane gas is present may ignite the gas.
- Get everyone out of the building immediately.
- Shut off the gas supply at the tank or cylinder. (see Below)
- Call 911 and AE Robinson - Use your neighbor’s telephone if gas odor is in the
- Have your AE Robinson service person locate and repair the leak. Have your
service person air out the area and check and re-light your gas appliances. Do not
return to the building until you are advised that all leaks have been repaired and it is
safe to return.
For your safety, propane has an odor added so you can detect leaks. You and each person using or handling propane in your household must know the smell
of propane. Ask for a scratch & sniff brochure or MSDS to demonstrate the odor. If anyone is unable to recognize the odor of propane, call us immediately.
Propane vapors are heavier than air, spread rapidly, and migrate in all directions. To check for propane, carefully smell in low spots.
Under some of the following conditions, you may not be able to smell a gas leak: Age, colds, allergies, sinus congestion or the use of tobacco, alcohol or drugs may diminish your sense of smell.
Cooking or other strong odors may cover up the smell of gas.
In certain circumstances, propane gas may lose its distinctive smell - this is called “ODORANT FADE”.
Sometimes propane gas can lose its odor if a leak occurs underground.
Some persons are physically unable to detect the smell of gas. If you are one of these people call us immediately.
For these reasons, it is recommended that you purchase and install a propane gas detector according to the manufacturer’s instructions as a back-up warning device. If anyone using or handling
propane is unable to recognize the odor of propane, you should not use it until you have purchased and installed gas detectors.
For more propane tips or questions call us or visit the Propane Gas Association of New England at www.pgane.org.